Zebra support representatives are not available to provide step by step installation via the telephone. Support is limited to general inquiries relating to the operating systems listed below and providing existing documentation for the actions described below.
After escalation, Zebra has no control on when issues may be investigated or addressed. Zebra’s technical support staff can offer limited assistance by providing documentation and escalating issues to the CUPS developers for investigation when used on the platforms listed below. The CUPS drivers with Zebra printer support are included in some Linux distributions and Mac OS X 10.6 Snow Leopard and above. Zebra does not provide a driver for use on Linux/Unix or Mac OS X operating systems but instead suggests the use of the Common Unix Printing System (CUPS) driver. CUPS Driver supports Linux/Unix or Mac OS X operating systems
